In 2018 ESR launched a major project to redefine its operational processes for all the sectors it addresses. This involves defining a streamlined, comprehensive and coherent service offering for partners and service-providers. This approach is not only fully in line with the spirit of simplification engaged by the merger of Eco-systèmes and Récylum to form ESR, but also with the challenges to be met in order to achieve collection targets.

A new global logistical and treatment system will be implemented with new contracts at the beginning of 2021 for a 3-year period. This system will be accompanied by the integration of all operations within a single information system. Management indicators will also be streamlined.

Much work has to be undertaken on identifying, enhancing and embodying operational synergies in regards to pooling, containers, dematerializing and traceability. Modelling of a target system will then follow for logistical and treatment processes, before moving onto the the implementation of invitations to tender. The provision of assistance to ESR’s partners and service-providers is planned in order to deploy and manage the changes instigated by this new organisation.

The key points in operational processes to be redefined and streamlined, include weighing, container management, management of WTN (waste transfer note), time frames and the management of regulated hazardous substances, undesirable and intrusive waste.  These will be carefully studied in order to propose a coherent and unified target system followed by a unique and adapted information system,

This major project of an unparalleled scale is mobilising all of ESR’s services, in all sectors. This provides an excellent opportunity to improve the process and be bold in terms of streamlining and simplification.